Shipping Policy
Thank you for choosing Rosecook.co.nz for your online shopping needs. We strive to provide you with a seamless and efficient shipping experience. This Shipping Policy outlines important details about our delivery methods, conditions, processing time, shipping time, and shipping fees to ensure transparency and clarity.
Delivery Method
We offer a reliable delivery service to deliver your orders to your designated address within New Zealand. Our shipping method is designed to ensure the safe and timely arrival of your products.
Shipping Fee
We charge a flat shipping fee of NZD 5.90$ for all orders. This fee covers the cost of packaging, handling, and shipping your items. The shipping fee will be added to your total order amount during the checkout process. We are pleased to offer free shipping on all orders beyond the NZD 5.90$ fee, providing you with added value and convenience.
Delivery Conditions
We currently provide delivery services within New Zealand only. We ship to all regions and cities within the country to ensure accessibility for our valued customers.
Processing Time
Once your order has been successfully placed and payment has been verified, our team will begin processing your order. Our standard processing time is 1-2 business days. Please note that during peak seasons or unforeseen circumstances, processing time may be slightly longer. We appreciate your patience and understanding as we strive to ensure accurate and efficient processing.
Shipping Time
Upon completion of the processing stage, your order will be shipped to your specified address. Our estimated shipping time is 2-4 business days. However, please note that actual shipping times may vary depending on the destination and any potential delays with the shipping carrier. To monitor the progress of your shipment, we will provide you with tracking information so that you can stay informed about its status.
Contact Information
We understand that you may have questions or require additional information regarding our shipping services. Please feel free to contact us using the following details:
Official Address: 61 Maraetai School Rd. Maraetai, 2016 Auckland, New Zealand.
Contact Number: +64 9 889 2365
Contact Email: info@rosecook.co.nz
We are open now 24/7. Please get in touch with us for any query you have or facing any kind of issue.
Our dedicated team is available to assist you during our business hours and will be delighted to address any inquiries or concerns you may have.
Changes to this Shipping Policy
Rosecook.co.nz reserves the right to modify or update this Shipping Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about any updates.
Thank you for choosing Rosecook.co.nz as your preferred online shopping destination. We appreciate your trust and strive to provide you with exceptional products and services.
