Privacy Policy
At Rosecook.co.nz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rosecook.co.nz or engage in any transactions with us. We encourage you to read this policy carefully to understand our practices regarding your personal data.
Information We Collect
1.1 Personal Information We may collect personal information that you voluntarily provide to us when you interact with our website or make a purchase. This information may include your name, email address, phone number, shipping address, billing address, and payment details.
1.2 Automatically Collected Information When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and pages viewed on our website. We collect this information using cookies, web beacons, and similar technologies.
Use of Your Information
2.1 Personalization of User Experience We may use the information we collect to provide a personalized user experience and to deliver content and product offerings tailored to your interests.
2.2 Order Processing We use your personal information to process and fulfill your orders, including shipping, payment, and communication regarding your purchase.
2.3 Communication We may use your information to communicate with you, provide customer support, respond to inquiries, and inform you about important updates, promotions, or changes to our services.
2.4 Analytics and Improvement We use the collected information for analytical purposes to understand how our website is used, improve our products and services, and enhance the overall user experience.
2.5 Legal Compliance We may use your personal information to comply with applicable legal obligations, enforce our terms and conditions, and protect our rights, privacy, safety, and property, or those of our customers or others.
- Sharing of Your Information
3.1 Service Providers We may engage third-party service providers to perform functions on our behalf, such as payment processing, shipping, and marketing. These service providers have access to your personal information only to the extent necessary to fulfill their responsibilities and are obligated to maintain the confidentiality and security of your data.
3.2 Legal Requirements We may disclose your personal information if required by law, court order, or governmental regulations, or if we believe that such disclosure is necessary to protect our rights, prevent fraud, investigate potential violations, or ensure the safety of our users.
3.3 Aggregated or Non-Identifiable Information We may share aggregated or non-identifiable information with third parties for various purposes, including marketing, advertising, and analytics.
- Data Security
We prioritize the security of your personal information and have implemented appropriate measures to protect it against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Choices
5.1 Opt-Out You may choose to opt-out of receiving promotional communications from us by following the instructions provided in those communications. Please note that even if you opt-out, we may still send you non-promotional messages regarding your purchases or our ongoing business relationship.
5.2 Cookie Settings Most web browsers are set to accept cookies by default. However, you can adjust your browser settings to reject cookies or alert you when cookies are being sent. Please note that blocking or deleting cookies may impact your user experience on our website.
- Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly remove such information from our records.
- Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
- Contact Us
If you have any questions or concerns regarding our Privacy Policy or our data practices, please contact us:
Contact Number: +64 9 889 2365
Contact Email: info@rosecook.co.nz
We are open now 24/7. Please contact us for any query you have or facing any kind of issue.
We are dedicated to addressing any inquiries or concerns you may have and will strive to resolve them promptly.
Thank you for trusting Rosecook.co.nz with your personal information.